Privacy Policy – Thirteen Hair Studio

At Thirteen Hair Studio, we respect your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights under UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect the following personal information when you interact with us:

  • Name

  • Contact details (phone number, email address, postal address)

  • Appointment history and service preferences

  • Allergies or medical information relevant to hair treatments (for example, patch test results)

  • Payment details (processed securely through our payment provider)

2. How We Use Your Information

We use your information to:

  • Book, manage, and confirm your appointments

  • Provide hair and beauty services tailored to your needs

  • Send appointment reminders and important updates

  • Keep you informed about salon news, offers, and events (only if you’ve given consent)

  • Maintain health and safety records (such as allergy testing)

3. How We Store & Protect Your Information

  • All personal information is stored securely and only accessible to authorised team members.

  • Digital data is password-protected, and any paper records are kept in locked storage.

  • We will only keep your data for as long as necessary to provide our services or as required by law.

4. Sharing Your Information

We do not sell or share your personal data with third parties for marketing purposes.
We may share information only with:

  • Service providers (e.g., booking systems, payment processors) who help us run the salon

  • Legal authorities if required by law

5. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your data (unless we need to keep it for legal reasons)

  • Withdraw your consent for marketing at any time

To exercise your rights, email us at thirteenhairstudio@gmail.com.

6. Marketing

If you’ve opted in, we may send you salon news, offers, or event updates by email or SMS. You can unsubscribe at any time by clicking the link in the email or contacting us directly.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Contact Us
If you have any questions about how we use your data, please contact:
Thirteen Hair Studio
Email: thirteenhairstudio@gmail.com